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Ayana Academy

Ayana Academy

Explore our Ayana Academy knowledgebase to find answers quickly and efficiently.

No Outage Reported

Houston! We're smooth sailing with no issues reported.

Operational Hours

Our sales team is available from 8am to 6pm EST, and our tech team, aka Guru, is available 24/7/365.

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Frequently Asked Questions!

How to open a support ticket?

Our support has moved from the contact us page. To open a support ticket, please log in to your account, click on the question mark at the bottom left of the menu, and then you will be able to open a support ticket.

My account has been blocked, what to do?

If you are using an IP address with a high fraud indicator, we will block your access to prevent unauthorized entry. However, you can contact us through the contact us page or via WhatsApp atwa.me/13659996499.

I need help resetting my password?

You can reset your password by clicking on "Reset Password" on the sign-in page. If you accidentally signed up with an incorrect email, please contact our support team. We may need to verify your information and request ID copies, or we may ask you to create a new account.

Do you have a knowledgebase?

Yes, head over to theAcademyto find your answers much faster. We're continuously updating the knowledge base on a daily basis.

Do you offer help with webhook connections?

Unfortunately, our Gurus are not allowed to set up or create any webhook connections due to legality and safety risks. You can reference ourAcademyfor further information about webhook connections.

Do you offer any customized plans?

Yes, you can reach out to our sales team and request a price on a custom package. We will assign a sales agent who will help you with your requirements and recommendations.