Privacy Policy

Privacy Policy

Welcome to Ayana ("Company", "we", "our", "us")! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ayanacrm.com and www.ayanaspace.com, use our services, or interact with us in any way.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Use of Your Information

We may use the information we collect about you in the following ways:

  • To operate and maintain our website and services;
  • To create your account, identify you as a user, and customize our services to your needs;
  • To send you promotional information, such as newsletters;
  • To send administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure advertising on our website;
  • To process payment transactions you initiate through our website;
  • To protect, investigate, and deter against unauthorized or illegal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ayana aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

  • The right to access:You have the right to request copies of your personal data.
  • The right to rectification:You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure:You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing:You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing:You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability:You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Your Rights Under CCPA

If you are a resident of California, you have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.