Welcome to Ayana CRM ("the Company," "we," "our," "us"). These Terms and Conditions ("the Terms," "T&C") govern your use of our SaaS application ("the Service"), which includes CRM, HRM, ERP, and Project Management functionalities. By signing up and subscribing to a plan, you ("the User," "you," "your") agree to comply with and be bound by these Terms.
Service:The SaaS application provided by Ayana CRM, including all functionalities of CRM, HRM, ERP, and Project Management.
User:Any individual or entity who registers and uses the Service.
Subscription Plan:The specific pricing plan selected by the User, which dictates the features and usage limits available.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.
Account Creation:To use the Service, you must create an account by providing accurate and complete information.
Account Security:You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Plans:We offer various Subscription Plans with different features and usage limits. Details of each plan are available on our website.
Billing:Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you choose.
Payment:You must provide a valid payment method. By subscribing, you authorize us to charge your payment method for the subscription fees.
Renewal:Your subscription will automatically renew at the end of each billing cycle unless you cancel it.
Cancellation:You can cancel your subscription at any time through your account settings. No refunds will be provided for partial billing periods.
License:We grant you a non-exclusive, non-transferable, limited license to use the Service in accordance with these Terms.
Restrictions:You agree not to (i) modify, copy, or create derivative works of the Service, (ii) reverse engineer or attempt to extract the source code, (iii) use the Service to build a similar or competitive product.
Data Ownership:You own the data you input into the Service. We do not claim ownership of your data.
Data Usage:We may use your data to provide and improve the Service. Our use of your data is governed by our Privacy Policy.
Data Security:We implement appropriate security measures to protect your data. However, we cannot guarantee absolute security.
Ownership:The Service and all related intellectual property rights are owned by Ayana CRM.
Trademarks:All trademarks, logos, and service marks displayed on the Service are our property or the property of other third parties. You are not permitted to use them without our prior written consent.
Termination by User:You may terminate your account at any time.
Termination by Us:We may suspend or terminate your access to the Service if you violate these Terms.
Effect of Termination:Upon termination, your right to use the Service will immediately cease. Any data associated with your account may be deleted.
As-Is Basis:The Service is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the Service.
Limitation of Liability:To the maximum extent permitted by law, Ayana CRM will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
You agree to indemnify and hold harmless Ayana CRM and its affiliates from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the Service or your violation of these Terms.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of California, United States of America, without regard to its conflict of law principles.